Callback is a very popular service in many countries of the world because it doesn’t require any investment in a hardware, can be used with any existing phones (both landline and mobile) and can be activated within minutes. Nergy Telecom is one of the leading players on the telecom markets in number of regions enabling its partners to provide various callback services in their home countries.
There are several alternatives to provide callback services
Using a dedicated trigger number scenario (Nergy Telecom calls this service “Callback with dedicated trigger number”)
This service can be provided in any county worldwide. Every account is assigned its own dedicated trigger number. The callback number of the customer should be entered to the platform by the agent manually.
How does Call...